Be the insurer you set out to be.

AI agents take the busywork out of underwriting, claims, and service, so your people spend the day on the decisions that grow the book.

core.brazosmutual.com/accounts
InsureEdge: individual accounts in the headless core
InsureEdgeyour core, headless
agents.brazosmutual.com/quotes/Q-2026-04471
Damco Workbench: a quote worked by agents and people, synced with InsureEdge
Damco Workbenchwhere people and agents work
Working on the Ellis quote2 fields held for an underwriter

50+ insurers, MGAs, and brokers run software we built. Here is what it changed for three of them.

Insurers, MGAs, and brokers run differently, so we start from how you work

We build for personal, commercial, specialty, life, and health, almost every lineThe processes change by line and by state. The way we build them doesn't.
Personal5Private passenger autoHomeownersRenters and condoUmbrellaTravel
Commercial7Business owners and packageGeneral liabilityCommercial autoWorkers' compensationCommercial propertyProfessional and E&OCyber
Specialty and E&S4Excess and surplus linesInland and ocean marineProgramsEmbedded and affinity
Life and health4Individual healthGroup healthLifeSupplemental

We strategize, build, and operate your software until it pays

You get one team from the first process map to the quarter the numbers move. When we build, we start from two platforms of our own, so you start from working software, not a blank page.

01Weeks 0–2

Strategize

We map one process as it runs today: every task, who does it, how long it waits, what it costs. Then we pick where agents pay first.

A process map and a business case you can check
02Weeks 2–10

Build

Prototype rounds with your underwriters, adjusters and service reps every week. Agents, rules and screens, on the core you run.

Working software in your tenant, not a deck
Built on our platformsDamco WorkbenchInsureEdge
03Until it pays

Operate

We run it with you against the KPIs we agreed, and keep tuning until the numbers move. Then we keep them there.

A dashboard that shows built versus ran, every week
Day 1Tell us the processA sentence or two. A consultant replies within a day.
Week 1Five-day Software ReviewAt no cost. We map the process and the core, and say where agents pay.
Weeks 2–10Prototype roundsWith your people, on your core, in your tenant.
Go liveOne process, measuredKPIs agreed and on the dashboard from day one.
Every quarterUntil it paysWe tune tasks, give agents more room with your sign-off, and add the next process.

Two platforms let you start from working software

When we build, we start from two platforms of our own. Use them together, one at a time, or not at all: the blueprint works on the core you run.

Workbench on your coreGuidewire, Duck Creek or in-house. Agents work on it through its APIs.
InsureEdge under your portalsA modern core behind the front ends you already have.
Both, from the core upThe shortest path to an agent-ready operation.

Your people and agents work in one place, on top of your core

This is our framework for an agent-ready insurance operation. Agents don't live in a chat window: they work inside your processes, a submission, a claim, a renewal, a bordereau, next to your people, through a gate into the core you run.

Where work arrivesEvery channel you already have
EmailBroker portalCustomer portalPhone and chatDocuments and ACORD formsAPIs and bordereaux
People and agentsEach with a role, and permissions to match
UnderwriterServiceAdjusterProducerUnderwritingServiceIntakeAdjustingFinanceCompliance+Yours, brought in
One place to workWhere people and agents work each processDamco Workbench
ProcessesTasksConversationsLive recordRules and tracesApprovals and draftsActivityKPIs
The gateIdentity, permissions and audit on every call. Person-only steps enforced. Nothing reaches the core any other way.
Your coreStays where it is, or goes headlessInsureEdge
PolicyBillingClaimsReinsuranceDistribution
orGuidewireDuck CreekMajescoSapiensInsurity+ your own, even the mainframe
In your perimeterAll of it runs where your data already lives
Your modelsAzure OpenAI, Bedrock or your own
Your identityEntra ID or Okta, roles by SCIM
Your data and auditStays in your region, exported to your SIEM
Your cloud or data centerKubernetes, beside your core
See how it deploys
Figure 1The Damco blueprint. Swap the core or bring your own agents; the gate and the way of working stay the same.

Every build holds to six rules. Agents work on your core, inside your controls, and on the record.

Your core stays. Agents work on the policy, claims, and billing systems you already run.

Your core · Policy PA-2026-0417Saved
Named insuredJordan Ellis
Vehicles2019 Civic, 2021 RAV4
Driver 2Age 19Held
PremiumUSD 1,342
Read the dec page and the driver list: 25 fields.
Driver 2 is 19, so it is held for Priya to decide.
Written back to your core. Nothing was rekeyed.
Works with Guidewire, Duck Creek, Majesco, Sapiens, Insurity, EIS, OneShield.

Every agent gets a badge. It has an owner and a role, and some decisions stay with people.

Underwriting agentagt_uw_014
OwnerM. Alvarez
CanRead, draft, refer
NeverBind, decline, pay
Bind PA-2026-0417 at USD 1,342?
Blocked. Binding is a person-only decision.
Sent to Priya Nair to sign.
Signed by Priya Nair at 09:31.

Every step is on the record. It says who acted, and from which source.

08:51Rated in your corerules
08:51Held: sources disagreev3.2
09:31Approved by Priya Nairsigned
09:32Written back to corev3.2

Every task has an owner. A person signs what matters.

RulesRate in coreOrder MVR
AgentRead driver recordsCheck prior carrier
PersonReferral decision

Bring the AI you already pay for. We plug in your models.

WorkbenchYour LLMYour copilotsDocument AIMCP agentsYour OCRVector store

We are held to outcomes. We report your KPIs every week.

Quote turnaround3.4 hwas 9.1 h · illustrative
target 4 h
PartyPolicyPolicyPolicyEmailthe producer's submissionEmailpolicy documentsWorkbenchDone alone1 IntakeWorkbenchNeeds underwriterUW2 UnderwriteWorkbenchNeeds underwriterUW3 Rate and quoteWorkbenchNeeds underwriterPRUW4 BindWorkbenchDone alone5 IssueWorkbenchpeople and agents work each stageInsureEdgethe record, written through its tools
Swipe to see the whole process →
  1. Arrives by Email: the producer's submission
  2. 1. IntakeDone aloneService agentRulesWrites to Party in the core
  3. 2. UnderwriteNeeds underwriterRulesUnderwriting agentUWUnderwritersigns
  4. 3. Rate and quoteNeeds underwriterRulesUWUnderwritersignsService agentWrites to Policy in the core
  5. 4. BindNeeds underwriterPRProducerService agentRulesUWUnderwritersignsWrites to Policy in the core
  6. 5. IssueDone aloneRulesWrites to Policy in the core
  7. Leaves by Email: policy documents
  1. Arrives by Email: the producer's submission
  2. 1. IntakeDone aloneService agentRulesWrites to Party in the core
  3. 2. UnderwriteNeeds underwriterRulesUnderwriting agentUWUnderwritersigns
  4. 3. Rate and quoteNeeds underwriterRulesUWUnderwritersignsService agentWrites to Policy in the core
  5. 4. BindNeeds underwriterPRProducerService agentRulesUWUnderwritersignsWrites to Policy in the core
  6. 5. IssueDone aloneRulesWrites to Policy in the core
  7. Leaves by Email: policy documents