- AgentsDo the volumeThey read, enter, tag, and compare every item, day and night.
- AgentsFlag what they're unsure ofAnything outside your guide, or below the confidence bar, goes to a person.
- PeopleMake the judgment callsA trained reviewer decides each flagged item and fixes what's wrong.
- The batch ownerSigns off and answers for itOne named person on our team owns each batch and its accuracy.
Agents do the volume People make the judgment calls
AI agents can now do most back-office work. Some of it still needs a person's judgment and someone who answers for it, so every batch gets both.
An example batch
- Submission, restaurant group, four locationsKeyed into the submission system and checked
- Loss run, five years, three carriersClaims totals extracted and matched to the summary
- Certificate of insurance, contractorMatched to the policy and filed
- Certificate of insurance, warehouse leaseFlagged for a personNo additional insured is named. A person asks the broker before it's filed.
- Policy check, renewalFlagged for a personThe endorsement wording differs from the quote. A person decides whether it matters.
- Submission, ACORD 125Keyed and checked
4 done by agents 2 decided by a personThe batch owner signs it off
What we take off your hands Volume work that has to be right every time
- Insurance back officeSubmissions, policy checks, certificates, and loss runs, keyed into your systems and checked.
- Training data for AI modelsImages, text, video, and audio labeled to your guide, with agreement scores on every batch.
- Website trackingWe watch the sites you name, such as prices, listings, and notices, and send every change as clean data.
- Documents into dataInvoices, forms, surveys, and PDFs entered into the system where your team needs them.
- Clean, complete recordsRecords checked, deduplicated, filled in, and set to one standard.
- Documents everyone can readPDFs and ebooks remediated for accessibility and converted to the formats you publish in.
Agents do most of the work A person makes the judgment calls and answers for every batch
Each correction becomes an example the agents learn from, so fewer items need a person next time.
You pay for finished work, not hours We price per record, per document, or per label
500+people on the work across our delivery centers
99%+accuracy on delivered work
24×7coverage, so the work keeps moving overnight
Want the process rebuilt inside your company instead? We build AI agents that run in your own systems
See how we build AI agentsTell us about the work
Describe the work, how much of it there is, and the format you need it in.