Damco

Dynamics 365 implementation services that go live on time One process live first, with your data moved and your people trained

Release 1: lead to orderIllustrated
AppsDynamics 365 Sales, Outlook, Teams
Records movedAccounts, contacts, open deals
Users at launchInside sales, two regions
Next releaseCustomer Service, in 8 weeks

Custom Dynamics 365 implementation, start to finish Everything between signing the license and people using it every day

Map the process firstWe write down how work moves today, and what should change.
Configure the appsSales, Customer Service, Finance, or Field Service, set up per role.
Move your data acrossCustomers, orders, and history cleaned and loaded, then checked against the source.
Train every teamShort sessions per role, on the screens each person uses.

How a Dynamics 365 implementation runs with us Five steps, from requirements to support after go-live

  1. Weeks 1 to 2Assess requirementsWe map your process, your data, and the systems Dynamics must talk to.
  2. Week 3Agree the modelYou choose a fixed-price release, a team you direct, or a phased program.
  3. Weeks 4 to 14Customize and integrateWe configure, connect, and load data, showing each slice every two weeks.
  4. Before go-liveTestYour users run real cases through it, and finance signs off the numbers.
  5. After go-liveSupportWe stay through the first month-end close and fix what comes up.

When Dynamics 365 implementation is the right fit And when a smaller step would serve you better

A good fit when

  • You've chosen Dynamics 365 and need it live by a date
  • A previous rollout stalled and people went back to spreadsheets
  • Several teams need one customer record they all trust

Look elsewhere when

  • You haven't chosen a CRM or ERP yet: start with consulting
  • Your business needs finance and inventory first: look at Business Central
  • One department needs one form replaced: a Power App will do

Reimagine business processes with Dynamics 365 The apps we implement most, and what each one changes

Dynamics 365 Sales and Customer Engagement

Dynamics 365 Sales tracks every lead, deal, and quote, and connects to Outlook and Teams so reps log less by hand. We set up the pipeline stages your sales managers use, and Copilot drafts follow-up emails that the rep reviews and sends.

Customer Service and Customer Insights add cases, a knowledge base, and one view of each customer across email, phone, and chat.

Dynamics 365 Finance and Supply Chain

For larger companies, Dynamics 365 Finance runs the ledger, budgets, and consolidation across entities, and Supply Chain Management runs planning, warehouses, and production. We implement them one entity or one site at a time, and close a month in parallel before switching over.

Dynamics 365 Business Central

Business Central is the ERP for growing companies: finance, inventory, purchasing, and sales orders in one system. It's often the right first step before Finance and Supply Chain.

We implement Business Central in fewer steps than the larger apps, since its setup is simpler and most companies use it close to standard. Many companies run Dynamics 365 Sales beside it, so customer and order records flow between the two.

Dynamics 365 Field Service and Project Operations

Field Service schedules technicians, tracks parts, and gives each technician a phone app for the job. Project Operations ties quotes, staffing, time, and billing together for firms that sell projects, so a project manager sees margin as the work happens.

Dynamics 365 Human Resources and Marketing

Human Resources handles leave, benefits, and employee records, and Customer Insights Journeys, the former Dynamics 365 Marketing, runs email campaigns from the same customer data your sales team uses.

Dynamics 365 data migration

Data migration is where most implementations slip. We profile your source data in week 1, agree what to move and what to archive, clean duplicates, and load in test rounds. Finance checks the balances after each round, so go-live has no surprises.

  • Duplicates merged before loading
  • Three test loads before the final one
  • Balances checked against the old system

Questions about Dynamics 365 implementation What buyers ask us before they start

How can a Microsoft Dynamics 365 implementation benefit my organization?

It puts customers, orders, service, and finance in one system that shares the Microsoft 365 sign-in. Teams stop retyping data between tools, and managers report from one set of numbers.

How do I choose a Dynamics 365 implementation company?

Ask to see a project on the same apps you're buying, and talk to the person who'd lead yours. Check how they handle data migration and testing, and what support they give after go-live.

How much does a Dynamics 365 implementation cost?

It depends on the apps, the number of users, the systems to connect, and the data to move. We quote a fixed price for the first release after a two-week assessment, so you know the cost before the build starts.

How long does a Dynamics 365 implementation take?

It depends on the apps and the data you move. A first release covers one process, such as lead to order, and we fix its date at the end of the two-week assessment. Finance and Supply Chain take longer, since they go live one entity or site at a time.

How do you ensure a successful data migration to Dynamics 365?

We profile the data first, agree what moves and what's archived, and load it in three test rounds before the final one. Finance checks the balances after each round against the old system.

What happens after a Dynamics 365 go-live?

We stay through the first month-end close and fix what comes up, then move to support or the next release. Each Microsoft release wave is tested against your setup before it reaches your users, twice a year.

Tell us which Dynamics 365 apps you've bought

We'll map the first release with you, and what it needs from your data, in one working session.