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AI agents and apps reach your core through one layer Damco builds the business layer, the tools, and the agents, inside your account

Damco Switchboard
A sample console with made-up data.

Most of an agent project is plumbing to your core Switchboard builds it once, and every agent and app after that reuses it

Without an accelerator

First agent
AccessMapAuthSyncLogsAgent
Second agent
AccessMapAuthSyncLogsAgent
An app
AccessMapAuthSyncLogsApp

With Damco Switchboard

First agent
Agent
Second agent
Agent
An app
App
Switchboard: access, business terms, sign-in, sync, and the record, built once for your cores
Each project used to rebuild the same plumbing. Now your team spends its time on what the agent or app does.

Teams build agents and apps on the same tools Once a core is connected, the next build starts from its tools

Agent

Invoice exceptions

Matches every invoice to its order and receipt, and brings payables only the exceptions.

SAPCheck orderPost invoice
Agent

Order status in Teams

Answers where an order is for your sales team, without a login to SAP.

SAPSalesforceCheck orderFind customer
App

Supplier portal

Suppliers see their orders and payments, and an agent answers their questions.

SAPFind shipmentCheck payment
Agent

Claims intake

Opens the claim during the first call and fills the core as the customer talks.

GuidewireFind policyOpen claim
App

Customer 360

One screen for your service team, built from one customer record in three systems.

SalesforceOracleFind customerList orders
Agent

Month-end close

Prepares the reconciliations and flags what a person needs to check before the close.

OracleList entriesDraft journal

Examples of what teams build. Each one reuses the same tools.

Switchboard sits between your core and everything you build Agents, apps, and your team's own AI tools all come in the same way

Who builds
Your developersBusiness users with a coding agentOur engineers
What they build
AI agentsApps and portalsWorkflowsYour team's own AI tools
Damco Switchboard
ToolsNamed in your business terms
Find customerCheck orderPost invoiceDraft reserve
Business layerOne meaning for each thing, in every system
CustomerOrderInvoiceSupplierClaim
Sign-in and rulesWho may do what, checked every time
People sign in as themselvesEach agent signs in as itselfRules checked in every toolEvery call on the record
PipelinesBuilt for how your data really lives
Kept in syncCleaned onceTraced to the source
Your core systemsLeft exactly as they are
OracleMicrosoft Dynamics 365WorkdayGuidewireIBM iYour homegrown core

Multiplayer agents work one case with the whole team An agent that serves only one person builds a new silo

Case 4471 · The invoice doesn't match the purchase order2 people · 2 agents
Reconciliation agent · used Check order

The invoice bills 1,200 units. The purchase order and the goods receipt in SAP say 1,150, so the gap is $3,410.

Maria, accounts payable

Ask the supplier agent if a second delivery is on the way.

Supplier agent · used Find shipment

A second shipment of 50 units is booked for 16 October. I suggest paying for 1,150 now and holding the rest until it arrives.

Pay for 1,150 unitsAsk purchasing
Dev, purchasing

The supplier confirmed it. Approve the split payment.

A sample case with made-up data.
Read why agents should be multiplayer

We design agents like software and govern them like users Four principles from our guide to putting agents in production

Name every tool in your business termsAgents call Find customer or Draft reserve, with your own thresholds and states.
Put the rules in the tools, not the promptsA prompt is a request. A check inside the tool runs the same way every time.
Give every agent its own sign-in and an ownerPeople keep their own logins, and every call shows who asked.
Let agents earn their autonomyEvery new task starts on ask first, and moves to do alone on its record.
Read From Sticky Notes to Trusted Agents

Connect your first core system

In a five-day AI Opportunity Audit, we map one core system to its first tools and its first agent.

We reply within one business day.