A life and annuity policy administration system built for decades

A life or annuity policy can stay on the books for 40 years or more. Over that time, products multiply, systems get added, and blocks of business end up on platforms nobody wants to change.

Service teams re-key paper forms, look up values in one system and history in another, and answer calls without the full picture. Each new product or rider waits on scarce developers who still know the old code.

• Outdated and siloed systems
• High servicing costs from manual work
• Poor visibility into policy values and history
• Products that are hard to explain and slow to change

Electronic applications are checked for missing answers, signatures, and suitability before they reach an underwriter. Data from outside providers, such as medical, prescription, and motor vehicle records, arrives with the case.

Where your underwriting rules allow, a clean case moves straight to issue. Anything outside the rules goes to an underwriter, with the reason and the evidence attached.

Beneficiary changes, address changes, loans, partial withdrawals, rider changes, and 1035 exchanges make up most of a life service team's day. An agent reads the request, checks it against the contract and your rules, and drafts the transaction with the new values.

Your service specialist approves it, and the policyholder gets a confirmation as soon as it's issued. Lapses, reinstatements, and maturities follow the same path.

Policyholders pay by direct bill, list bill, payroll deduction, bank draft, or card, and each needs its own calendar. InsureEdge's billing module handles invoicing, payments, and delinquency, and connects to your payment providers through APIs.

Commission plans follow your agent hierarchy and can vary by product, market, or channel. A plan can change for new business without changing what existing agents are paid.

Product rules, such as issue ages, rider limits, and loan terms, are set up as configuration, not code. Your product team can change a rule, test it on sample policies, and release it.

Every transaction, including reversals, is recorded with who made it and when. Auditors and regulators can trace any value back to the transactions that produced it.

A death claim needs the policy, the beneficiaries, the proof of death, and the benefit worked out to the cent. Agents gather the documents, calculate the benefit, and queue the payment for your claims examiner.

Annuity payouts run on schedule, with tax withholding and payee details checked before each run.

It takes over the steps people repeat: checking applications, drafting servicing transactions, calculating values, and filing documents. Your team spends its time on approvals and on policyholders. The same team can then handle more policies without adding staff.

Policy issue, servicing, billing, agent compensation, claims, and reporting, all on one policy record. It also needs a rules engine your product team can change, and an audit trail for every transaction. Self-service for agents and policyholders cuts the calls your team takes.

Changes are confirmed sooner, and values are right the first time. Policyholders can see their policy and request changes online. When a claim comes, beneficiaries are paid sooner, with fewer questions.

Yes. Every InsureEdge function is an API, so it connects to your CRM, document management, payment gateways, and data providers. We also work beside cores such as Majesco, Sapiens, and EIS, and beside systems your team built.

Yes. Each product, such as term, whole life, universal life, group life, or a fixed annuity, can be set up with its own rules, forms, and workflows. A new product or a change to an old one is configuration, so it doesn't disrupt policies already in force.

Yes, one block or one module at a time. We run the new module beside the old system and compare values until they match, then move the next block. Closed blocks can stay where they are if moving them doesn't pay.