Damco

Generative AI services grounded in your own content LLMs that answer from your documents, inside the tools your teams use

Underwriting assistant, one answerIllustrated
QuestionIs flood excluded on form HO-3?
Answer fromPolicy wording, section 1, page 4
Can seeOnly documents the asker can open
LoggedQuestion, sources and answer

Generative AI services built for enterprise use From choosing the use case to an assistant your compliance team approves

Choose where GenAI paysGenerative AI consulting that ranks use cases by value and risk.
Ground answers in your contentEnterprise RAG over your documents, with each answer's sources shown.
Build copilots and assistantsAssistants inside Teams, your CRM or your portal, where people already work.
Build agents that do tasksAgents that draft, file and update records, with a person approving.
Govern itAccess rules, logs, testing and limits your compliance team can sign off.

How our generative AI development works From a readiness check to an assistant people use every day

  1. Week 1Assess readinessWe pick the use case, and check your content, permissions and risks.
  2. Week 2Build the knowledge layerYour documents indexed, with the same access rules as the source systems.
  3. Weeks 3 to 5Design the workflowPrompts, models and the steps where a person reviews or approves.
  4. Weeks 5 to 6Shape the experienceThe assistant goes where people work, tested with them on real questions.
  5. After launchMonitor and scaleAccuracy, cost and use are measured, and the next use case starts.

When generative AI services are the right fit And when a classic model, a search box or a license will do

A good fit when

  • People spend hours finding answers in documents and policies
  • Teams write the same kinds of drafts, replies or summaries every day
  • Licenses like Copilot help a little, but don't know your business

Look elsewhere when

  • The answer must be exact every time: use a rule or a calculation
  • You need a forecast from numbers: use machine learning
  • The content is out of date or nobody owns it yet

Our generative AI services in detail What each service covers, and what makes it safe to use at work

Generative AI consulting services

Generative AI suits some jobs well and others badly. We list the jobs where your people read, write or search the most, rank them by the hours they'd save and the risk of a wrong answer, and start with one that's high on the first and low on the second.

LLM configuration, testing and fine-tuning

We configure the model that fits the job: Anthropic Claude, OpenAI GPT, Google Gemini, Meta Llama or an open-source model you host yourself. We test it on your real cases, tune the settings, and fine-tune on your data only when that beats better prompts and better sources.

Prompt engineering

Prompts are the instructions behind every answer. We write, test and version them like code, so a change that makes one answer better doesn't make another one worse.

Enterprise RAG development

Retrieval-augmented generation, or RAG, makes the model answer from your content instead of from memory. We index your documents, wikis and records, keep the index current, and apply the same access rules as the systems they came from, so nobody sees an answer from a document they couldn't open.

Every answer shows its sources, so people can check it in a click.

  • Structured and unstructured sources in one index
  • Access rules carried over from SharePoint, Confluence and your core systems
  • Answers that say when the content doesn't cover the question

Generative AI integration and AI agents

Assistants are used when they sit where people already work. We build them into Teams, Outlook, your CRM, your intranet and your service portal.

When the job is a task rather than an answer, such as closing a ticket or updating a record, we build an agent that prepares the work and a person approves it.

Generative AI governance and security

Compliance signs off on generative AI when they can see what it does. Every question, source and answer is logged, sensitive data is masked before it reaches a model, and the model provider is set to keep none of it.

We test for wrong answers, leaks and prompt attacks before launch, and keep testing after it.

Questions about generative AI services What buyers ask us before they start with generative AI

What is generative AI, and how does it work?

Generative AI creates new text, images or code from patterns it learned in a large amount of data. A large language model predicts the most likely next words, so it can draft, summarize and answer. Grounding it in your own content keeps its answers accurate for your business.

How can I use generative AI in my business?

Common uses are answering staff and customer questions from your documents, drafting replies and reports, summarizing long files, and preparing tasks for a person to approve. Start where people spend the most time reading or writing.

How much does a custom generative AI solution cost?

It depends on the use case, how much content we index, the systems we connect, and how many people use it. We quote the first use case at a fixed price after a short assessment, and model usage costs are estimated up front.

What generative AI services does Damco provide?

Consulting, LLM configuration and fine-tuning, prompt engineering, enterprise RAG, AI agents, integration into your tools, and governance and security. We also run the assistants after launch.

How do I choose a generative AI services company?

Ask to see how its answers are grounded and logged, how access rules are kept, and how it measures accuracy after launch. Then ask what number the first use case will move.

Bring the documents your people search the most

We'll show you how an assistant would answer from them, with every source shown.